Lux Lens RI Privacy Policy

Lux Lens RI Privacy Policy transparent security lock with open laptop.

Privacy Policy

Effective Date: 05/29/2023

Last Updated: 07/02/2025

Lux Lens RI (“we,” “our,” or “us”) is committed to protecting your privacy. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage our services, or communicate with us.

1. Information We Collect

We may collect personal information directly from you or automatically through your interactions with our website or services. This includes:

  • Personal Identifiers: Name, email address, phone number, mailing address.

  • Project Details: Property address, event details, scheduling preferences.

  • Technical Data: IP address, browser type, device information, location (approximate).

  • Media Files: Photos, videos, or other visual data captured during service delivery.

  • Usage Data: Pages visited, time spent on the site, referring URLs.

2. How We Use Your Information

We use your information to:

  • Provide and manage photography and videography services.

  • We use your phone number to send SMS messages regarding your inquiry and customer care related topics

  • Respond to inquiries or customer support requests.

  • Process bookings and deliver final media assets.

  • Send updates, marketing messages, or newsletters (you can opt out at any time).

  • Improve our website, services, and user experience.

  • Comply with legal obligations or protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted Service Providers (e.g., payment processors, cloud storage, email services) under strict confidentiality agreements.

  • Legal Authorities if required by law or to protect legal rights.

  • Clients for commercial projects where prior consent has been given (e.g., real estate listings).

4. Your Privacy Choices

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of marketing emails by clicking “Unsubscribe” in any email.

  • Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. 
        Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance.

  • Decline cookies through your browser settings.

5. Data Security

Your data is protected and retained only as needed. We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance functionality, analyze usage, and deliver targeted content. You can manage cookie preferences through your browser.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them.

8. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. We encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Lux Lens RI

📍 Rhode Island | Southeastern Massachusetts

✉️ info@luxlensri.com

🌐 www.luxlensri.com